Shopping for someone else but not sure what to give them? Give them the gift of choice with a Cognative MTB gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees and you get them instantly!
All of our products are stocked in house at our facility in Hendersonville, NC and typically ship within 24hrs. Customer satisfaction is our #1 priority. If you are not 100% satisfied with your purchase we will send you a replacement of your choice at no cost to you or issue a full refund. All of our products are warrantied against manufacturer defects.
Ordered the wrong size? Don't worry, we are to help! We'll exchange it at no cost to you for the size you need (US Only)
To start a return or exchange send us a quick email at CustomerService@CognativeMTB.com and we'll take it from there!
Our return policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.