Shopping for someone else but not sure what to give them? Give them the gift of choice with a Cognative MTB gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees and you get them instantly!
USA Orders:
- We utilize USPS and FedEx for all US orders. Most orders will delivery in 2-5 days.
- We ship 95% of orders in 24hrs Monday - Friday (All of our products are stocked here at our facility in Western North Carolina).
- Free USPS shipping on all US orders over $50
- FedEx upgrade delivers in 2-3 days regardless of location (order cut off is 2:00PM Eastern for FEDEX). Orders placed after this will ship the next business day).
International Orders:
- Standard International 14-21 days: Depending on your location, you can expect your order to arrive in 2-4 weeks (closer to 3-4 weeks these days). Please be aware that due to Covid-19, the mail in some countries is moving very slowly and it could take 4-8 weeks for delivery. $100 Insurance is included at no additional charge.
- DHL/UPS: If you want the fastest and most reliable delivery, use this service. Although not guaranteed, we see most orders delivered in a week.
- Import taxes: Please be aware of any import taxes your country may charge as these are not included in the cost of shipping.
To start a return or exchange click HERE
- Don't stress, we are here to help! We'll exchange it at no cost to you for the size you need (US Only)
- To start a return or exchange click HERE
- Our exchange/return policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
100% Satisfaction Guarantee and Warranty Policy:
- Customer satisfaction is our #1 priority. If you are not 100% satisfied with your purchase we will send you a replacement of your choice at no cost or issue a full refund.
- We warranty all of our products against manufacture defects. No questions, no fuss, we'll make it right and get you back on the trail as soon as possible!