The Cognative Ride Life Guarantee

 

Cognative apparel is made to perform for the life of the product. We warranty all of our products against manufacturing defects. No questions, no fuss. We'll make it right and get you back on the trail as soon as possible!

 

Have a Warranty claim, follow the directions below:

Please include the following within your email to customerservice@cognativemtb.com  

 

1. Your information:

  • In the Subject box please put your Order Number and "warranty"
  • Name (First and Last)
  • Full Shipping Address (Including City, State/Province, Zip)
  • Email 

 

2. Product information

  • Product name
  • Product Color
  • Product Size
  • Approximate purchase date

 

3. Briefly describe your warranty issue:

  • Attach an appropriate image of the issue as well as an image of the item laid out flat