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Returns & Exchanges

(US only, International please email customer service)

Don't stress, we are here to help! We'll exchange it at no cost to you for the size you need (US Only) excluding closeout sale items. Our exchange/return policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Start your return


Where's my package?

On occasion, post offices mark shipments as delivered slightly early, before the actual package arrives at its final destination. If this is the case, we kindly ask for another 48-72 hours to pass for the shipment to deliver. In most instances, the order is delivered within this time frame. However, if the package does not show after this period, please get in touch with us, and we will get this sorted. Use the form below to reach out.

Where to Buy

We're teaming up with some of the best retailers and bike shops on the East Coast. You can find our products at the following locations:

North Carolina


Motion Makers Bicycle Shop


Trek Bicycle Raleigh Holly Park


Johnson City

Trek Bicycle Johnson City


Need to send us something? Shoot it to us at the address below.