In addition to donating, our crew has co-adopted Black Mountain Trail in Pisgah National Forest along with Crankjoy. We do regular maintenance and work days to make sure we protect this valuable resource we all love.
Since we started in December of 2017, we have donated over $15,000 back to the trails. Thank you for helping us make a real difference!
Read more about 2019 HERE
Read more about 2020 HERE
**The USPS is experiencing record shipment volume and staff shortages from Covid-19. Please note that you may experience a slow down on your shipment. If you have questions regarding your shipment please contact your local post office with your tracking number. Shipments that show "arriving late" are not lost but delayed due to the issues above.
- We utilize USPS for all US orders. Most orders will delivery in 2-5 days. We ship 95% of orders in 24hrs Monday - Friday (All of our products are stocked here at our facility in Western North Carolina).
- Free shipping on all US orders over $50
Standard International 14-21 days: Depending on your location, you can expect your order to arrive in 2-4 weeks (closer to 3-4 weeks these days). Please be aware that due to Covid-19, the mail in some countries is moving very slowly and it could take 4-8 weeks for delivery. $100 Insurance is included at no additional charge.
DHL/UPS: If you want the fastest and most reliable delivery, use this service. Although not guaranteed, we see most orders delivered in a week.
Import taxes: Please be aware of any import taxes your country may charge as these are not included in the cost of shipping.
Returns and Exchanges:
- Don't stress, we are here to help! We'll exchange it at no cost to you for the size you need (US Only)
- To start a return or exchange click HERE
- Our exchange/return policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
100% Satisfaction Guarantee and Warranty Policy:
- Customer satisfaction is our #1 priority. If you are not 100% satisfied with your purchase we will send you a replacement of your choice at no cost or issue a full refund.
- We warranty all of our products against manufacture defects. No questions, no fuss, we'll make it right and get you back on the trail as soon as possible!